Legal Document

ic444 Privacy Policy

The security of your personal information is our highest priority. This policy clearly explains how we collect, use, and protect your data.

Last Updated: January 2026 — This privacy policy applies to all services provided by ic444.

Introduction and Scope

1

Identity and Applicability

ic444 (referred to hereinafter as "we", "us", or "the Platform") provides an online betting and casino service for users in Bangladesh. This Privacy Policy ("Policy") explains our commitment to protecting the personal information of you — a registered member or visitor of our Platform.

By using our website ic444.cam to create an account, make deposits, withdraw funds, or use any of our services, you are considered to have accepted the terms of this Policy. If you do not agree with this Policy, please refrain from using our services.

This Policy applies equally to all ic444 products, mobile interfaces, customer support channels, and all sub-pages operated under the ic444.cam domain.

What Information We Collect

2

Registration and Identity Information

When you register with ic444, we collect the following information:

  • Full name and date of birth (for age verification — only those aged 21 or above may register).
  • Email address and mobile number.
  • Residential address.
  • National ID (NID) or passport details — required for KYC verification.
  • Your chosen username and password (stored in encrypted form).
3

Financial Transaction Information

During deposits and withdrawals, we collect payment-related information to the extent necessary. For transactions via bKash, Nagad, Rocket, Upay, and bank transfer, the associated mobile number or partial account details are logged on our servers. We do not store full card numbers or complete bank account details.

All financial information is secured through SSL encryption and is shared with third parties only as needed for transaction processing.

4

Automatically Collected Information

When you visit our Platform, certain information is collected automatically, including:

  • IP address and device type.
  • Browser type and version.
  • Operating system information.
  • Pages you visited, session duration, and click patterns.
  • Referral source — where you came from before arriving at our site.
  • Cookies and session tokens (see details below).

Use of Information and Purposes

5

Legitimate Purposes for Using Information

ic444 uses your personal information for the following legitimate purposes:

  • Account registration and management, and identity verification.
  • Processing financial transactions — deposits, withdrawals, and bonus payments.
  • Providing customer support — assistance via 24/7 live chat.
  • Fraud prevention, anti-money laundering (AML) activities, and implementing responsible gaming policies.
  • Ensuring Platform security and preventing unauthorized access.
  • Sending you important account-related notifications.
  • Meeting legal obligations and fulfilling regulatory requirements.
  • Improving service quality and monitoring Platform performance.
6

Marketing Communications

With your consent, ic444 may occasionally contact you by email about promotional offers, bonuses, and events. You can opt out of these communications at any time by going to your account settings or by contacting our support team.

However, transaction-related and security notifications will always be sent as they are essential for protecting your account.

Information Sharing and Disclosure

7

Sharing Information with Third Parties

ic444 never sells your personal information or discloses it to third parties for commercial purposes. However, limited information may be shared in the following circumstances as required for service operations:

  • Payment processors (such as bKash, Nagad, Rocket, Upay) — to complete transactions.
  • Identity verification services — as part of the KYC process.
  • Fraud detection and cybersecurity services — to protect Platform security.
  • Legal authorities — in the case of valid legal orders or judicial proceedings.

Any third-party provider is contractually bound to comply with our privacy policy and may not use your information for any other purpose.

8

International Data Transfers

Our servers and data centers may be located in various countries. For international data transfers, we maintain the highest standards and ensure that transferred data receives the same level of protection everywhere. All data is transferred through encrypted protocols.

Cookies and Tracking Technology

9

Use of Cookies

ic444 uses cookies and similar tracking technologies on its website. Cookies are small text files stored in your browser that help us recognize you and improve your experience.

We use the following types of cookies:

  • Essential cookies — required for login sessions and security.
  • Functional cookies — to remember your preferences and language settings.
  • Analytics cookies — to understand how the Platform is used.
  • Security cookies — to prevent fraud and unauthorized access.

You can disable cookies by changing your browser settings, though this may limit some Platform functionality.

Data Security Measures

10

Technical Security

ic444 applies industry-standard technical measures to protect your personal information. The key components of our security framework are:

  • SSL/TLS encryption — all data transmissions are encrypted.
  • AES-256 encryption — for storing sensitive information.
  • Two-factor authentication (2FA) — an additional security layer for your account.
  • Firewall and intrusion detection systems.
  • Regular security audits and vulnerability assessments.
  • Data protection training for staff and access controls.
11

Response to Security Breaches

In the unfortunate event of a security breach that puts your information at risk, ic444 will notify you and the relevant authorities as quickly as possible — and in any case within 72 hours. We will take immediate remedial action and introduce necessary changes to prevent such incidents in the future.

Your Data Rights

12

Your Rights

As a user of ic444, you enjoy the following rights:

  • Right of access — the right to know what information we hold about you.
  • Right to rectification — the right to request correction of inaccurate or incomplete information.
  • Right to erasure — the right to request deletion of your information in certain circumstances (does not apply where legal obligations exist).
  • Right to restriction of processing — the right to request that processing of your information be limited in certain cases.
  • Right to data portability — the right to receive your information in a structured, readable format.
  • Right to object — the right to object to certain processing of your information.

To exercise these rights, email us at [email protected]. We will respond to your request within 30 days.

13

Account Closure and Data Retention

If you wish to close your ic444 account, please contact our support team via live chat or email. Even after account closure, certain information — particularly financial transaction records and identity verification data — may be retained for up to five years due to legal and regulatory obligations. After this period, the information will be securely deleted.

Responsible Gaming and Age Verification

14

Protection of Minors

ic444 is for individuals aged 21 and above only. We verify age at registration and take strict measures to prevent minors from opening accounts. If any attempt by a minor to register is detected, the relevant information will be immediately deleted and the account will be permanently closed.

To learn more about responsible gaming, visit our Responsible Gaming page.

Policy Changes and Updates

15

Policy Revision Process

ic444 may review and update this Privacy Policy from time to time. This Policy may change due to shifts in the regulatory environment, the introduction of new technology, or the expansion of our services.

For significant changes, we will:

  • Send a notification to your registered email address.
  • Display a clear notice on the website.
  • Update the "Last Updated" date at the top of the page.

Continued use of the Platform after any changes will be considered acceptance of the revised Policy.

16

Applicable Law

This Privacy Policy will be interpreted in accordance with applicable laws and regulations. Any privacy-related disputes or complaints should first be directed to our support team for resolution. If unresolved, the matter may be brought before the appropriate judicial forum.

Contact Us

17

Privacy Complaints and Requests

For any questions, complaints, or requests related to your information, please contact our privacy team. We place the highest importance on user privacy and are committed to responding to each request with care.

We typically provide an initial response within 7 business days of receiving a request and aim to deliver a full resolution within 30 days.

Contact Information

[email protected]

24/7 Live Chat — Support in Bengali

Response time: 7 business days

For further questions, you can visit our FAQ page.